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501E slots not vending properly

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vxl65703
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Last seen: 8 years 2 months ago
Joined: 10/31/2015 - 07:44
501E slots not vending properly

Hello everyone, I have a 9 selection 501E  drink machine, that is having an odd vending issue. The machine was working fine for 9 months, now all of a sudden when I push button two for water, it will vend from slot 3 which are cokes, the same thing happens when I select Slot 6 for Monster it vends from Slot 7 which is Dr. Pepper.

Has anyone else experience this issue before.

theRS
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Last seen: 2 years 10 months ago
Joined: 01/04/2010 - 18:13
Dixie-Narco 501E vending from wrong slot

vxl65703,
Your machine is an SIID computer controlled machine, the only way I know that to happen is if the 'space to sales' settings got altered (like when changing a price, etc.). In any event you will have to reset them by programing the computer. You will need the service manual for your machine. There are 2 different SIID manuals for your machine depending on whether it is a Coke branded or Pepsi/Generic branded machine. They are available in the vending manuals section -
www.vend-resource.com/book/free-vending-machine-service-manuals
Look for Dixie-Narco SIID programing manuals.
Follow the instructions very carefully.

Hope this helps,
theRS

Hope this helps,
theRS

fdg123
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Last seen: 2 months 2 weeks ago
Joined: 10/16/2010 - 19:51
Dixie-Narco 501E vending wrong selection

vxl65703,
Direct links to the manuals you need are,
Coke branded machine: http://www.vend-resource.com/book/dixie-narco-siid-s2d-series-coke-4-

button-programming-operation-manual
Pepsi branded & others (generic): http://www.vend-resource.com/book/dixie-narco-siid-s2d-

series-vendors-2-button-programming-manual
Hope this helps,
Frank

AZVendor
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Last seen: 7 years 7 months ago
Joined: 02/07/2014 - 18:59
I doubt this is a STS issue.

More than likely you have a machine that does not have individual selection switches but rather a "selection membrane" which is a ribbon strip that runs down behind all the selection buttons. When this membrane fails it throws all the selection off by one column. If you need a replacement you can email me at rbepic4gatgmaildotcom.