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need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

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goneplumcrazy
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need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

My husband purchased this soda machine about 6 yrs ago from his old work place. He said it worked fine when he bought it. For the time we had it since it sat unused on the front patio with no place for it. When we moved, we took it with us and placed it under our car port & plugged it in. Everything came on, all lights work, & i even got cold. So we filled it up with sodas thinking it should be all good still. set up for $ .50 a soda. What is happening when I drop quarters & nickels threw the coin accepter they go right to the coin return all the time. Dimes will go to the coin changer most of the time. I dropped coins threw the coin accepter with the door open so I can watch it. When it does accept $ .50 in dimes it automatically shoots out a soda w/o pushing a button, usually its the one in the sprite slot. The coin changer is a mar electronics it says MC - 58000 or MC - 58900 part no# 91-99-394-1 or 91-99-354-1(it was hard to read due to placement & was so faded).

Edited by: fdg123 on 01/03/2011 - 00:18
Vend1ng
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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Goneplumcrazy,
The coinmech (MC5800) needs to be retuned. This needs to be done on a computer at a repair location or there maybe someone in your area than can do it on location with a laptop. About $25-50 dollar fix. There are other coinmechs that will work if it becomes costly.
It is probably auto vending because the selections motor brake is sticking. I believe there are pics in previous posts (motor continually running) that show this brake. It is caused by pop being sprayed by busted cans of pop locking things up. Generally since the machine is setting outside you can unplug the machine, remove the motor cover, spray the motor and switches with diluted amonia, rinse with a hose, let dry properly and it should work. You can be more isolated with the problem selection but you will find that you will have problems with the other selections. There possibly could be certain parts issues. (i.e. spring missing, brake broke etc.) Steve

goneplumcrazy
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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

contacted a service center but they want around $700 just to fix the coin mech & the other problem. I'll try the amonia suggestion tomorrow. I may just purchase another coin changer. I saw a rebuilt 6800H model for about $65 I may purchase but I'm gonna shop around a lil bit 1st. Who knows I may find some1 can fix the changer for $25 - $50. Finding some1 who can do it for about that around may be a little tough.

fdg123
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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Goneplumcrazy,
Vend1ng is right, a mars MC5800 is a single price coin mech and a there are a lot of compatible coin mechs that will work.
I'm partial to Coinco products myself and I like their 3340 series for a single price coin mech. There are some on ebay right now for $45
Just a thought.
Frank

goneplumcrazy
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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

@ Vend1ng. I tried ur suggestion but it didn't work. I pushed on each switch itself to make a soda come out. Which they did after pushing each switch 2 times. I put dimes in it then a random soda would come out automatically. After a few tries then it was back just to the sprites again.

@ Frank. Ty for the suggestion. I'll look each one over & decide. I'm not gonna buy a coin mech for another 3 -4 weeks at the most anyway.

Vend1ng
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Goneplumcrazy, I can

Goneplumcrazy,
I can tune the mech for you, I don't know where your located you can ship the head to me UPS/postal and get back out 1 day. I don't know if this is by the rules of the board I will post info if its ok. Not to debate Frank but I don't like Coinco they are cheaper. But for someone who works on equipment all day they do keep me in business. Coinco will not sell parts to non company repair people except bolt on parts. I can repair any that I can get electronic parts for. Since your using the pop machine for personel use you can get by with a coinco S75 or S150 mech. If you walked in my shop and blinked your eyes I would probably give one to you. To tune your mech I would do it for 20.00 plus shipping. If I wasn't limited too 1,000 characters my original post was more detailed LOL. Let me know if you need more info.
(ED NOTE: we removed the 1000 characters limit.)
Steve

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Goneplumcrazy,
"I tried ur suggestion but it didn't work" Compare your sprite selection motor to the motor next to it. You should see a triple switch on the motor with 2 levers the small one should be in the notch the long one on the cam. (called home position). It may not do it everytime but when the motor turns it should stop in this position if the long one stops in the notch that selection will vend when credit is established. There is a brake mechanisim that stops that motor at home position (look at the posted pics). It must work freely. If you can post a pic of your sprite selection motor I could probably pin point your problem. Also some items to look for and identify to help.1. A spring attached to a white lever. 2. brass colored plate on bottom of motor. 3. two blackish knots on the armature of the motor that the white lever stops. Locate these things I'll try to walk it through with you.
Steve

goneplumcrazy
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@ Steve. LOL!!!! Giggling

@ Steve. LOL!!!! Giggling this morning! ;) I'll have to talk to the other half about that 1st. Not sure of the rules here either. 2 bad there is no PM. I'm in Crownsville, MD. But anyway as requested pics. Also you mean if i were to send it to you, I just send the acceptor part or the whole coin mech? Wasn't sure Let me know if u want more pics

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goneplumcrazy
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Since they only allow 2 pics

Since they only allow 2 pics @ a time to be uploaded. I posted a 2nd reply. The pics are in 2 sections cuz my camera kept taking burry pics of all of them. There are only 6 cams. (Most of them probably do).

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Vend1ng
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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Goneplumcrazy,
Yes, you can send just the acceptor they did contact me yesterday and said it ok to post my info.
MaRS Vending
7749 E 11th St
Suite D
Tulsa, OK 74112
918-835-6277
Vend1ng@aol.com
Steve Gran

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Goneplucrazy,
Great pics, If you look in the first pic your switch levers are both in the notch if you compare to the motor next to it that is how its suppose to be. On top of the motor is a brass colored lever plate. You should be able to move that plate up and down freely with your finger. If not remove the 2 screws on the end of the motor (end plate) carefully take note of how the mechanisim comes apart clean and free up the parts. Use a drop of oil "NOT WD40" to lubricate (I use chapstick LOL). Things to note: The white plastic lever's can shrink up its ok to use a rat tail file to free it up. Also there will be a brass bushing that that lever fits over and is known to brake or crack then the motor is junk. Or you can just pull the motor and send it with the coinmech and I will fix or repair as needed. A used gear motor assy about 22.00. Hope this helps.

Steve

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

The brass plate on top of that motor moves freely I believe. I remember pushing those yesterday. I'll have 2 try everything u just said later. I'm heading out 2day, my grandmother is having her pacemaker replaced. Ty for posting ur info. I'm gonna email u.

Vend1ng
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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Follow up:
After several E-mails Goneplumcrazy declared the machine working. One of the problems was the wires were switched on the selection push button. Even though I assumed (which we know what that means) the machine has/had been working before sitting. Conclusion being that there were two problems, 1. the motor was running past home position (as shown in pic) which we addressed and fixed. 2. someone switched the wires trying to fix the problem. I will try and post edited e-mails of our trouble shooting.
Steve

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited:Vending
Just got back in. Before I'm gonna try the oil suggestion even though the brass colored lever plate on top of motor does seem to move freely. I have bar & chain oil I use for my chain saw, will that suffice? Also have grease for equipment.
Goneplumcrazy

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Goneplumcrazy,
Bar & chain would work, But a little to thick remember when the machine is closed and cooling grease and thick oil will get thicker causing problems. It really doesn't need oil if its clean and moving free is all it needs. When you remove the 2 screws look on the end of the motor there is a small blackish cam with 2 knots sometimes one will be break off. Also when you move the brass plate with your finger does the white lever move it also can break off. Also what pulls the brass plate in is magnetism when the motor is energized this can become magnetized or sticks for brief second. Cleaning that can help also do not oil that or it might cause it to stick. I prefer not to use any oil unless absolutely neccesary.
Steve

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Vend1ng,
Ok today I removed those 2 screws with an Alan wrench & made sure I took note so I could put those pieces back 2gether. Made sure all moving parts were moving freely & even turned the cam so it was in the same position as the rest so they all looked the same. (This is the sprite 1) I cleaned all those parts even dropped a little chain oil on them, made sure they moved freely again then carefully wiped them off so they would not gum up. I put them all back 2gether. All parts were not cracked or broken. I put dimes in it & automatically out popped a sprite again. DOH!! This time I unplugged the sprite where the button selection is at out of curiosity. Then put dimes in it. It did not automatically shoot out a sprite. I tested each selection by pushing the selection buttons & each one came out like is suppose to except the sprite & the one marked black cherry (not sure why that 1 didn't come out).
Goneplumcrazy

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Goneplumcrazy,
You said you set cam on the motor the same as the rest (home position), Established credit and still vended sprite? Removed connection from sprite push button on door? Did not vend sprite when establishing credit? Very rare but possible .... swap button connector with any switch that will reach and see if it auto vends that selection. Even though there has been different configurations of button springs. That one may or should have thin piece of white plastic that goes over the switch and between button and switch which acts as return spring. I have seen that plastic get brittle crack and malfunction sticking button. I still feel and think the problem is in the brake mech. you can test brake theory by manually pushing the smaller lever on motor switch with your finger. Release, motor should turn to next notch small lever stopping in next notch long lever stopping on edge. If it free wheels or continues into notch it is the brake issue.
Vend1ng

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Vend1ng,
yes I set cam in home position inserted credit & it still auto vended sprite. I disconnected the sprite @ the selection button on the door & of course it didn't auto vend. I pushed each selection buttons (except the sprite) & they all vended correctly except black cherry as well didn't vend for w/e reason.
Goneplumcrazy

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Goneplumcrazy,
Black cherry probably didn't vend depending on which wire you disconnected on the sprite. Its beginning to look like a switch issue (my bad). Could be a stuck switch or wire or wires connected wrong. I went with the odds, In 25 years I've only seen 1 bad switch. The wires on the switch have a number on them, see if you can tell which one you disconnected? What numbers are? What terminals they are on? The switch has terminals labeled (C, N/C, & N/O). C=terminal on end by its self. N/C=terminal closest to button. N/O= terminal closest to you? I hope that makes since.
Vend1ng1

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Vend1ng,
C19 =N/C, C37=C, C38=N/O This is sprite door switch

none =N/C, C38=C, C21=N/O This is black cherry

But when I switched the sprite to the black cherry in the same positions the sprite it auto vended sprite when inserting credit. So if it’s a bad switch then that means the black cherry switch is bad as well? Right now wires c19, c38, c37 on sprite are disconnected. Was this what you were asking?
Goneplumcrazy

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Goneplumcrazy,
I believe that wires C38 & C19 are switched, C38 needs to be inside and C19 on the outside that would make it auto vend. If you took all the wires off the sprite Black cherry would not work. So wire C38 needs to be on the N/C terminal and wire C19 needs to be on N/O terminal. Those terminal markings are stamped on the side of the switch.
Vend1ng

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Vend1ng,
Schematics on door shows the same I switch them all around as suggested but it auto vended when inserting credit. However I managed to get black cherry to work finally. 5 out of 6 lol
it was because it was unplugged being that the same wire on sprite c38 powers the black cherry (so you were right on that 1) I used c37 & plugged into the com of black cherry. I'm gonna have to look carefully over the schematics on the door & see if a wire is crossed on the cam motor area for the sprite.
Goneplumcrazy

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Goneplumcrazy,
OK .... Now I'm confused, doesn't make since. How can the black cherry vend 5 out of 6 if sprite is auto vending? C38 has to be on NC or black cherry won't work. C19 has to be on NO or it will auto vend. If switch was stuck or bad and wiring was right sprite would auto vend and black cherry wouldn't work. If wiring is right and switch is good motor NOT in home it will auto vend. Put C38 on NC and C19 on NO make sure motor is at home and test vend. If sprite auto vends hold sprite button in while establishing credit and test vend. On the cam motor as long as the red connector is on the small lever switch it shouldn't matter. May have a bad cam switch but doubt it. If you can stop the auto vend by taking wires off selection switch the problem should be there.
Vend1ng

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Edited: Vend1ng,
IDK atm all selections are working now. I put everything back the way it was before but like you suggested with c19 no sprite & now it all wants to work fine. lol I have plenty of soda in it. So now I'm leaving it alone unless something else happens. Each worked as they are suppose to now. TY for bearing with me.
Goneplumcrazy

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

Just a note:
Goneplumcrazy had gotten a quote on fixing her machine of $700.00. That is "PLUM CRAZY" A service man would have been able diagnose the problem in 15-20 min. With a service call charge of about $75.00 and tune the mech for $15.00 - $25.00 for no more than $100.00. Be cautious of "Parts changing" service companies that can't trouble shoot. Most vending machines have a life span of 25 - 30 years with easy seviceable parts. Just a thought.
Vend1ng

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Re: need help Dixie Narco DNCB 360 / 210 - 6 troubleshooting

I'm so glad I came across this forum. It's members are helpful & trustworthy. I love the fact that it had actual pictures with the machine parts names with explanations. With out the help of Vend1ng, I'd would had never figured out the problems by myself. He's a great member to this forum & I'd +REP him if that option was available in this forum. I never would have paid $700 to fix a machine that I really don't know how long it's gonna last. I've just sent my coin acceptor to have Steven tune it. The places alot of places I contacted kept trying to sell me a "newused" ones. LOL They ran from about $65- $225. No sense in getting another one if this just needs tuning.

kurt1962
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DN168 issue

Could someone help with a strange issue with a DN168 machine? I removed a couple of bent rotors and now none of the selections will vend, even thought It shows a credit. If I press the override switches they all vend normal.....Before I played with the motors they all worked ok.

kurt1962
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DN168 issue

Could someone help with a strange issue with a DN168 machine? I removed a couple of bent rotors and now none of the selections will vend, even thought It shows a credit. If I press the override switches they all vend normal.....Before I played with the motors they all worked ok.

kurt1962
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Joined: 02/09/2015 - 15:30
DN168 issue

Could someone help with a strange issue with a DN168 machine? I removed a couple of bent rotors and now none of the selections will vend, even thought It shows a credit. If I press the override switches they all vend normal.....Before I played with the motors they all worked ok.

AZVendor
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It sounds like you left one of the motor switch connectors

off of one of the terminals. Look closely at the motors you removed and make sure that each of the connectors on the three switches are in the same positions as your other undisturbed motors and that the side terminals of each switch (common terminal) is captured by a connector. If one is missed then that will leave an open vend circuit.