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Please Help ASAP

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hkjai
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Last seen: 14 years 4 weeks ago
Joined: 12/01/2010 - 17:09
Please Help ASAP

i have this combo machine for a month. i bought it used from a guy. i don't know how old is the machine and no warranty. It said RC800 Made in China on the sticker.
i don't know what brand or name of the machine. it's a snack on the top and soda on the bottom machine.
my customer put a dollar in the machine. the soda is not coming out but the snack part works fine. Prior that, it has 3 slots for bottles soda. it gives me a bomb sound. that bomb sounds like soda is dropping but no soda came out. now the can soda and bottle soda are not working.
what is the problem? how do i fix it?
Thanks in advance
http://www.astahost.info/host/images/664RC800.jpg
http://www.astahost.info/host/images/260rc800a.jpg

Edited by: fdg123 on 01/18/2011 - 01:28
fdg123
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Last seen: 2 months 2 weeks ago
Joined: 10/16/2010 - 19:51
Re: Please Help ASAP

hkjai,
Your machine appears to be a 1-800-VENDING model RC800/850 modular combo machine.
They have an online manual about the machine available with detailed operating instructions, just how much troubleshooting information is in it I can't say. However they should be able to help or at least point you in the right direction, so give them a call at 1-800-Vending. I do not own one ther machines so I am not familiar with them, but I hope this info helps.

(ed. for additional info). I have been informed that the machines are made by Paramount and distributed by 1-800-Vending. And that: "Paramount Commercial Manufacturing is a U.S. based company that produces vending machines in our modern factory in China." There phone number is 866-567-0102.

FRANK